HelpDesk+

HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the First Floor of Moody Memorial Library.

Oct. 1, 2024
ITS Encourages Baylor Community to “Please, Please, Please” Stay BearAware

During October’s National Cybersecurity Awareness Month, Baylor Information Technology Services reminds students, faculty, and staff to stay BearAware by following cybersecurity best practices. This year’s pop princess-powered BearAware campaign includes encouragements to “really, really, really wanna” use two-factor authentication, “please, please, please” keep software up to date, and more. Cybersecurity training will be required for Baylor faculty and staff, BaylorITS will enhance password security, and the School of Engineering and Computer Science will host several cybersecurity events.

Sep. 5, 2024
Apple Workshop Enhances Productivity with iPad

Apple representatives invite you to an iPad workshop on Tuesday, September 17, 2024, in the Schumacher Flex Commons on the main floor of Moody Memorial Library at 11:00 a.m. and Noon.

Aug. 20, 2024
Internet Routing Issue Disrupts Baylor Network

On Monday afternoon, the Baylor network experienced a disruption focused on Microsoft and Google-based resources. As of 9:30 a.m. on Tuesday, August 20, all network services were restored.

Jul. 19, 2024
Baylor University Largely Unaffected by Crowdstrike Update

A security update deployed to client systems by the cybersecurity company Crowdstrike has not significantly affected Baylor University operations or systems, but some of the university's third-party vendors have been impacted.