HelpDesk+

HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the First Floor of Moody Memorial Library.

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Some common tech problems can be solved right here with our online self-help services. [BearID required]

Visit us on the First Floor of Moody Memorial Library for expert help from our friendly HD+ team. No appointment needed!

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Apple Workshops

Apple presents a series of workshops throughout the year to help Baylor students, faculty and staff leverage Apple devices for greater productivity in the classroom and the office. Come and learn more about features built-in iPad that can enhance your productivity!

Let's Be Real About Cybersecurity

When using public Wi-Fi be sure to use a trusted VPN so that the information uploaded and downloaded from your device is encrypted.

Something Not Working? Check System Status!

Visit systemstatus.baylor.edu for 24/7 real-time updates on the status of technology systems at Baylor.

Let's Be Real About Cybersecurity

Leverage Baylor's Box, OneDrive, or another cloud-based platform to back up your most important files and other vital information.

Read More News

Apple Workshop Enhances Productivity with iPad

Apple representatives invite you to an iPad workshop on Tuesday, September 17, 2024, in the Schumacher Flex Commons on the main floor of Moody Memorial Library at 11:00 a.m. and Noon.

Internet Routing Issue Disrupts Baylor Network

On Monday afternoon, the Baylor network experienced a disruption focused on Microsoft and Google-based resources. As of 9:30 a.m. on Tuesday, August 20, all network services were restored.

Baylor University Largely Unaffected by Crowdstrike Update

A security update deployed to client systems by the cybersecurity company Crowdstrike has not significantly affected Baylor University operations or systems, but some of the university's third-party vendors have been impacted.

Karla Smith to Succeed Ralph Sherman as Business Officer

Karla Garrett Smith, CPA, director of Payment Services at Baylor University, will succeed Ralph Sherman as the Business Officer for Information Technology Services, University Libraries, Mayborn Museum, and Baylor University Press on May 1. Sherman will retire from Baylor after 22 years of service with the university.