HelpDesk+

HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the Garden Level of Moody Memorial Library.

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Sep. 26, 2023

Microsoft 365 Introduces New 3-Hour App Timeout Feature

Beginning Tuesday, September 26, 2023, Microsoft 365 users will experience a very minor change when using Word, Excel, PowerPoint, and other Microsoft apps in a web-browser environment.

Sep. 7, 2023

Baylor University Launches Comprehensive Cybersecurity Research and Training Hub to Address Research, Training and Workforce Needs

Central Texas Cyber Range, a $3.5 million partnership between Baylor University and McLennan Community College, is designed to address current and future cybersecurity needs

Jul. 10, 2023

Warning: Microsoft Teams-Based Malware and Phishing Attacks

Cybersecurity experts warn that an exploit discovered in Microsoft Teams allows external users to send files and join Teams Chat conversations, creating the possibility for phishing style cyberattacks. BaylorITS encourages everyone in the Baylor community to be #BearAware by applying the same scrutiny to Teams messages as to "phishy" email or text messages.

Jun. 22, 2023

Baylor ITS Welcomes Dr. Joshua Kissee as Assistant Vice President for Research Technology

On July 3, 2023, Dr. Joshua Kissee will begin with Baylor Information Technology Services in the newly created role of Assistant Vice President for Research Technology.