HelpDesk+

HelpDesk+ is Baylor’s one-stop solution for all things tech. Faculty, staff, and students will find hardware support, software solutions, DUO assistance, password resets, technology checkouts, and much more on the Garden Level of Moody Memorial Library.

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Nov. 10, 2023

Baylor Faculty & Staff Granted Access to Preview Microsoft’s Bing Chat

Baylor University Information Technology Services invites all faculty and staff to explore the new Bing Chat Enterprise service, which is powered by Microsoft and most easily accessible using Microsoft’s Edge web browser.

Sep. 30, 2023

BaylorITS Encourages Everyone to “Be Real” about Cybersecurity

This October marks the 20th year of Cybersecurity Awareness Month and Baylor University proudly reaffirms its commitment as a champion for this national initiative. As part of the celebration, Baylor Information Technology Services is launching an awareness campaign that encourages everyone to "be real" about cybersecurity.

Sep. 26, 2023

Microsoft 365 Introduces New 3-Hour App Timeout Feature

Beginning Tuesday, September 26, 2023, Microsoft 365 users will experience a very minor change when using Word, Excel, PowerPoint, and other Microsoft apps in a web-browser environment.

Sep. 7, 2023

Baylor University Launches Comprehensive Cybersecurity Research and Training Hub to Address Research, Training and Workforce Needs

Central Texas Cyber Range, a $3.5 million partnership between Baylor University and McLennan Community College, is designed to address current and future cybersecurity needs