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HelpDesk+
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  • Equipment Checkout & Spaces
    • HelpDesk+ Loan Policy
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    • Technology Purchasing
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
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      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
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      • Disposition and Certification Guidelines
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    • AirBear Wireless Network
      • Mac OS Setup Instructions
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      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Request a New Phone Line
    • Campus Cable Television
    • Move Packet
  • System Status
Baylor BU HelpDesk+ Network & Phone
  • AirBear Wireless Network
  • BU-GUEST: Wireless Access for Campus Visitors
  • Eduroam
  • Microsoft Teams Calls
  • Request a New Phone Line
  • Campus Cable Television
  • Move Packet

Network & Phone

Baylor's data and voice networks connect our community to one another and to the world. Baylor works with academic technology partners throughout Texas to provide Internet access to our campuses. This robust network enables faculty, staff, students, and our administration to move data along wires and wirelessly, both locally and globally, and serves as the foundation of our voice communication systems.

AirBear Wireless Network
AirBear is the unified wireless network that spans Baylor University.
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BU-GUEST: Wireless Access for Campus Visitors
BU-GUEST is the sponsored network for visitors to Baylor University.
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Eduroam
Baylor participated in eduroam, which enables people from other eudroam institutions to log onto the wireless network using their home access credentials.
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Microsoft Teams Calls
Microsoft Teams Calls is Baylor's telephony platform. The university is currently in the process of quickly migrating to Teams Calls.
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Request a New Phone Line
Complete this procedure to request a new telephone line for your department or office.
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Campus Cable Television
Campus departments, faculty-in-residence, and residential directors may request cable television service from Grande Communications.
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Move Packet
Complete a move packet when transitioning from one office to another.
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HelpDesk+

Moody Library (Garden Level) 1312 S. 3rd St, Waco, TX 76798
helpdesk@baylor.edu
(254) 710-4357 (HELP)
Hours
Self Service
Reset Password
Submit Support Request
Baylor BU HelpDesk+ Network & Phone
  • About
  • Equipment Checkout & Spaces
    Back
    • HelpDesk+ Loan Policy
  • Software
  • Hardware
    Back
    • Technology Purchasing
      Back
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
      • Standard Hardware & Categories
      • Request for Purchase of Non-Standard Technology
      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
      • Lost Equipment Report
    • Installation
      Back
      • Workstation Configuration Guidelines
      • Redeployment of Computer Equipment
      • Disposition of Computer Equipment
      • Disposition and Certification Guidelines
    • Repair
    • Printing
  • Network & Phone
    Back
    • AirBear Wireless Network
      Back
      • Mac OS Setup Instructions
      • Windows Setup Instructions
      • Gaming System or Other Wireless Device
      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Request a New Phone Line
    • Campus Cable Television
    • Move Packet
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