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Baylor BU HelpDesk+ Hardware Repair
  • Technology Purchasing
  • Installation
  • Repair
  • Printing

Repair

Personal Repairs

The Hardware Services team of Baylor ITS does not service personally-owned devices. The Campus Technology Repair Center located in the Baylor Bookstore on campus normally handles repairs on personally-owned devices. Campus Technology Repair Center technicians service a wide range of devices and are also Apple and Dell certified for warranty repairs. There are also a number of other technology service and repair shops in the Waco area.

Repairs on Baylor-owned Hardware

The Baylor ITS Hardware Services group is located on the first floor of the 5th Street Parking Garage behind the Baylor Bookstore. This team currently services Baylor-owned Apple, Dell and HP computers. They also service the campus-standard Hewlett Packard printers. The technicians in the Repair Center are certified through the manufacturer to work on these systems.

You can bring laptops and other portable equipment to the Baylor ITS Hardware Shop. However, if you require service on larger equipment such as desktop computers or printers, please submit a support ticket online, call HelpDesk+ at (254) 710-4357, or email helpdesk@baylor.edu. Our technicians will either service your device on-site or properly move it into our shop for repairs.

HelpDesk+

Moody Library (Garden Level) 1312 S. 3rd St, Waco, TX 76798
helpdesk@baylor.edu
(254) 710-4357 (HELP)
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Baylor BU HelpDesk+ Hardware Repair
  • About
  • Equipment Checkout & Spaces
    Back
    • HelpDesk+ Loan Policy
  • Software
  • Hardware
    Back
    • Technology Purchasing
      Back
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
      • Standard Hardware & Categories
      • Request for Purchase of Non-Standard Technology
      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
      • Lost Equipment Report
    • Installation
      Back
      • Workstation Configuration Guidelines
      • Redeployment of Computer Equipment
      • Disposition of Computer Equipment
      • Disposition and Certification Guidelines
    • Repair
    • Printing
  • Network & Phone
    Back
    • AirBear Wireless Network
      Back
      • Mac OS Setup Instructions
      • Windows Setup Instructions
      • Gaming System or Other Wireless Device
      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Request a New Phone Line
    • Campus Cable Television
    • Move Packet
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