• Skip to main content
  • Skip to main navigation
Baylor University Baylor University
HelpDesk+
  • About
    • New Student Resources
      • Digital Tools Presentation
  • Equipment Checkout & Spaces
    • HelpDesk+ Loan Policy
  • Software
  • Hardware
    • Technology Purchasing
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
      • Standard Hardware & Categories
      • Non-Standard Technology Purchase
      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
      • Lost Equipment Report
    • Installation
      • Workstation Configuration Guidelines
      • Redeployment of Computer Equipment
      • Disposition of Computer Equipment
      • Disposition and Certification Guidelines
    • Repair
    • Printing
  • Network & Phone
    • AirBear Wireless Network
      • Mac OS Setup Instructions
      • Windows Setup Instructions
      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Campus Cable Television
    • Move Packet
  • Research Technology
  • System Status
Baylor BU HelpDesk+ Network & Phone AirBear Wireless Network
  • AirBear Wireless Network
    • Mac OS Setup Instructions
    • Windows Setup Instructions
    • Apple iOS Setup Instructions
    • Android Setup Instructions
  • BU-GUEST: Wireless Access for Campus Visitors
  • Eduroam
  • Microsoft Teams Calls
  • Campus Cable Television
  • Move Packet

AirBear Wireless Network

The AirBear wireless network (AIRBEAR WPA2) connects and empowers the Baylor University community. BaylorITS is committed to providing AirBear coverage in classrooms, on-campus residence hall rooms, and multi-use rooms (i.e., conference rooms, labs), as well as many common areas like lounges and foyers (i.e., the BSB Atrium) on the Waco and Dallas Nursing campus locations. AirBear extends to some outdoor locations, and it is expected that expansion will continue.

Moody and Jones Libraries Upgrades

During Summer 2025, AirBear access points in the Starbucks/Allbritton Foyer area of Moody Memorial Library were upgraded to enhance AirBear performance. Starting February 3, 2026, additional AirBear updates will begin in Moody and Jones Libraries. On Tuesday, February 3, AirBear service will be interrupted for 20-30 minutes between 8:00 a.m. and 10:00 a.m. in Moody and Jones Libraries. Through the rest of the week, technicians will replace AirBear access points throughout the facilities, and brief AirBear outages will occur in the immediate area while the access point is being replaced. These upgrades should enhance connectivity, continuity, and network speed on AirBear in Moody and Jones Libraries.

AirBear Basic Setup

To connect to the AirBear wireless network on your device, select the AIRBEAR WPA2 network from among the available wireless options and log in using your Bear ID and password. If this is your first time connecting your device to AirBear, you must accept the certificate for the server that manages authentication to the AirBear network.

AirBear Setup Instructions

Mac OS Setup Instructions
Windows Setup Instructions
Apple iOS Setup Instructions
Android Setup Instructions

If you experience issues connecting your wireless device to AirBear, have other wireless networking issues, or have questions about AirBear coverage, visit HelpDesk+ on the main floor of Moody Memorial Library, call (254) 710-4357, or connect with us using HelpDesk+ Chat at helpdeskplus.web.baylor.edu.

HelpDesk+

Moody Memorial Library (First Floor)
1312 S. 3rd St
Waco, TX 76798

helpdesk@baylor.edu
(254) 710-4357 (HELP)
Hours
Self Service
Reset Password
Submit Support Request
Baylor BU HelpDesk+ Network & Phone AirBear Wireless Network
  • About
    Back
    • New Student Resources
      Back
      • Digital Tools Presentation
  • Equipment Checkout & Spaces
    Back
    • HelpDesk+ Loan Policy
  • Software
  • Hardware
    Back
    • Technology Purchasing
      Back
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
      • Standard Hardware & Categories
      • Non-Standard Technology Purchase
      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
      • Lost Equipment Report
    • Installation
      Back
      • Workstation Configuration Guidelines
      • Redeployment of Computer Equipment
      • Disposition of Computer Equipment
      • Disposition and Certification Guidelines
    • Repair
    • Printing
  • Network & Phone
    Back
    • AirBear Wireless Network
      Back
      • Mac OS Setup Instructions
      • Windows Setup Instructions
      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Campus Cable Television
    • Move Packet
  • Research Technology
  • System Status
  • General Information
  • Academics & Research
  • Administration
  • Admissions
  • Gateways for ...
  • About Baylor
  • Athletics
  • Ask Baylor
  • Bookstore
  • Calendar
  • Campus Map
  • Directory
  • Give to Baylor
  • News
  • Search
  • Social Media
  • Strategic Plan
  • College of Arts & Sciences
  • Diana R. Garland School of Social Work
  • George W. Truett Theological Seminary
  • Graduate School
  • Hankamer School of Business
  • Honors College
  • Law School
  • Louise Herrington School of Nursing
  • Moody School of Education
  • Research at Baylor University
  • Robbins College of Health and Human Sciences
  • School of Engineering & Computer Science
  • School of Music
  • University Libraries, Museums, and the Press
  • More Academics
  • Athletics
  • Compliance, Risk and Safety
  • Human Resources
  • Marketing and Communications
  • Office of General Counsel
  • Office of the President
  • Office of the Provost
  • Operations, Finance & Administration
  • Senior Administration
  • Student Life
  • University Advancement
  • Undergraduate Admissions
  • goBAYLOR
  • Graduate Admissions
  • Baylor Law School Admissions
  • Social Work Graduate Programs
  • George W. Truett Theological Seminary Admissions
  • Online Graduate Professional Education
  • Virtual Tour
  • Visit Campus
  • Alumni & Friends
  • Faculty & Staff
  • Online Graduate Professional Education
  • Parents
  • Prospective Faculty & Staff
  • Prospective Students
  • Students
  • Anonymous Reporting
  • Annual Fire Safety and Security Notice
  • Cost of Attendance
  • Digital Privacy
  • Legal Disclosures
  • Mental Health Resources
  • Notice of Non-Discrimination
  • Report It
  • Title IX
  • Web Accessibility
 
Baylor University
Copyright © Baylor® University. All rights reserved.
Baylor University • Waco, Texas 76798 • 1-800-229-5678