Ellucian Banner
Ellucian Banner is a higher education industry-standard enterprise resource planning and student information system. Baylor currently uses Ellucian Banner as its student information system.
Availability
Following departmentally-directed training, authorized faculty and staff can access Ellucian Banner. Students can access Ellucian Banner using BearWeb.
LOG IN TO ELLUCIAN BANNER LOG IN TO BEARWEB
Support (A)
HelpDesk+ provides support for Ellucian Banner and BearWeb. Call (254) 710-4357, email helpdesk@baylor.edu, or visit HelpDesk+ on the garden level of Moody Library for assistance.
Baylor ITS has created documentation the covers general Banner operations and specific instructions for both the student and financial aid systems.
Below are questions frequently asked by Ellucian Banner faculty and staff users:
Ellucian Banner FAQ
Here's how to download a student schedule into Excel:
- Open Banner
- Go to Banner form SFAREGQ
- Enter the Term
- Enter the Student ID
- Click Next Block
- Select Extract Data No Key from the Help menu
- Internet Explorer should open or download an Excel Spreadsheet (depending on your settings)
- Highlight the text in the spreadsheet and copy it to the clipboard (Select Copy under the Edit menu)
- Open the (SFAREGQ.XLS) spreadsheet (Also available at the link below.)
- Paste the information into the SFAREGQ worksheet (Select Paste under the Edit menu.)
- Click the Formatted tab to open the other worksheet
Remember that all the FERPA privacy rules will apply. So you'll want to be careful who has access to the spreadsheet and printout.
This is normal. But you can keep it from recurring by checking "Always trust content from this publisher" before clicking "Run". On Mac OS, you may have to open the Show Certificate button and check "Always trust these certificates".
1) Don't close the blank browser window with the title "Banner Internet Native"
2) For Windows, make sure under Tools: Internet Options: Advanced that "Reuse windows for launching shortcuts" is un-checked
Yes, after 90 minutes of idle time. When the session is disconnected, you will see an FRM-92102 error. You must close your Banner window, start a new session, and log in again.
This message means that the Banner connection has been lost. This may happen for many reasons. The most common reasons are:
(1) 90 minutes of inactivity
(2) network or server trouble
In most cases you should be able to simply close the window, start a new Banner window, and log back in. However, if it keeps recurring, you may need to delete Temporary Internet files. (On Windows: Tools: Internet Options: on the General tab under Temporary Internet files: click "Delete Files" then check "Delete all offline content" and click OK.)
The "Dock" at the bottom of the screen needs to be set to "Automatically hide and show".
This is related to the Expose system feature on Mac OS X. Edit the system preferences for Expose and change the key mapping for the tiling behavior. You might try Control-F9 and Control-F10 so that F9 and F10 don't interfere with Banner.
Yes. Learn more about Baylor's VPN access at www.baylor.edu/helpdesk/vpn.
Yes, but... The menus on any Banner windows in secondary screen may not function properly. If you only need Banner in one of the screens, make that the Primary screen. For assistance in doing that, contact HelpDesk ((254) 710-4357 or helpdesk@baylor.edu)