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Baylor BU HelpDesk+ Software Software List Microsoft 365 Microsoft Teams

Microsoft Teams

Microsoft Teams empowers collaborative work by bringing a host of resources together into one app. It features a robust video conferencing platform that allows screen sharing, custom backgrounds, chat, file sharing, and even "together" mode that brings meeting participants into a variety of visual environments. Teams also offers a full-feature chat interface for one-to-one or group conversations and a Teams Calls platform complete with voice mail and other standard phone features. Teams integrates with many Microsoft 365 applications and allows access to functionality from a growing list of third-party platforms through its own internal apps.

Availability

Microsoft Teams is available for use by all Baylor students, faculty, and staff as part of Baylor's Microsoft license. Microsoft Teams is available through the Web at portal.office.com, as an app for Windows and Apple systems, and on the Apple Store and Google Play for iOS and Android devices.

Support (A)

Starting in December 2021, Teams Classes and Meetings are available in Canvas! To learn how to integrate these tools into your existing Canvas environment, check out the links below:

  • Microsoft Teams Classes in Canvas
  • Microsoft Teams Meetings in Canvas
  • Microsoft Teams Meetings LTI App Demo
  • Canvas Community: Teams Classes LTI for Canvas Is Here!

Are you looking for a Baylor-themed background for your Teams meetings? Click here to find a growing set of properly configured and branded images.

To learn more about Teams Calls, see our dedicated Teams Calls page.

Training

  • Video Training - A series of videos produced by Microsoft that provide a comprehensive overview of Teams Calls
  • Microsoft hosted a series of "Teams Tuesdays" training sessions during the Summer of 2021. Visit this YouTube link to see the entire playlist.
    • Tuesday, May 26: Teams 101
    • Tuesday, June 2: Staff Uses of Teams
    • Tuesday, June 9: Faculty Uses of Teams
    • Tuesday, June 16: Microsoft OneNote
    • Tuesday, June 23: Microsoft Inclusive and Accessible Virtual Classrooms
    • Tuesday, June 30: Microsoft Whiteboard and Sway
    • Tuesday, July 7: Microsoft Planner and Bookings
    • Tuesday, July 14: English Language Learner Tools and Applications
    • Tuesday, July 21: PowerPoint Live and Bonus Features
    • Tuesday, July 28: Deep Dive into Microsoft Word Features
  • LinkedIn Learning also provides a comprehensive course on using Microsoft Teams.

Microsoft Teams FAQ

1. How do I create a Team?

Here are basic instructions for creating a Team.

2. What are Teams Channels and how do I use them?

This video explains how to use channels and tabs within Teams.

Here are more details on how to create and manage channels.

3. How do I chat with one or more colleagues through Teams?

These instructions will help you get started chatting through Teams.

This video demonstrates using Teams for chat and direct voice and video calls. Note, Baylor is not currently setup to call outside of the organization through Teams, however, you can voice or video call any other Baylor employee through Teams.

4. How do I schedule a meeting with colleagues through Teams?

Teams is a great platform for meeting with colleagues who may not be in the same location. The easiest way to schedule a Teams meeting is through Outlook. Using Outlook, create a meeting, select the date and time, and invite attendees. Before sending the meeting invitation, click the Teams Meeting button at the top. The meeting will automatically include the Teams Meeting connection information.

These instructions demonstrate creating a Teams meeting through Outlook.

5. Teams looks great! How do I learn more?

Microsoft Teams is a robust tool with lots of features and functionality. If you would like to learn more, you should try these resources.
This Teams end-user support site provides instructions and videos to learn more about Microsoft Teams.

This 45 minute video from Microsoft provides an excellent overview of managing meetings online through Teams.

If you prefer an instructor led training, you might try this 2 hour video course through Linkedin Learning.

6. How can I share live video in a Teams meeting if my computer doesn't have a webcam?
  • Join a meeting in Teams on your computer.
  • Open the Teams app on your smartphone/tablet.
  • Tap "Join" in the top banner.

This will allow you to use your phone/tablet as a companion device in the meeting and share live video and other content.
More Information: https://support.office.com/en-us/article/share-content-in-a-meeting-in-teams-fcc2bf59-aecd-4481-8f99-ce55dd836ce8#ID0EAABAAA=Mobile

7. How has Microsoft enhanced meeting recordings in Teams?

During 2021, Microsoft is improving the way meetings recorded in Teams are managed across the Microsoft 365 platform.

Currently recorded meetings are processed and stored within the Microsoft Stream online portal. Going forward, recordings from Teams meetings will be stored in OneDrive, appear in the Teams meeting chat, and play directly in the Teams interface. Now, recordings will be available faster, easier to share with others, and more accessible in Teams and other Microsoft 365 applications.

Baylor ITS plans to enable these enhancements on Monday, May 10, 2021. We believe this change will improve the campus experience with Microsoft Teams and will make recordings easier to manage across Microsoft 365.

Past Teams meeting recordings on Microsoft Stream will still be accessible, but any new recordings will appear in the One Drive account of the person who recorded the meeting.

If you experience issues with meeting recordings in Teams as part of this transition, please contact HelpDesk+ on the garden level of Moody Memorial Library, create a help ticket at helpdesk.baylor.edu, call (254) 710-4357, or email helpdesk@baylor.edu.

HelpDesk+

Moody Library (Garden Level) 1312 S. 3rd St, Waco, TX 76798
helpdesk@baylor.edu
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Baylor BU HelpDesk+ Software Software List Microsoft 365 Microsoft Teams
  • About
  • Equipment Checkout & Spaces
    Back
    • HelpDesk+ Loan Policy
  • Software
  • Hardware
    Back
    • Technology Purchasing
      Back
      • Technology Purchasing Guidelines
      • Run Inventory Reports
      • Hardware Replacement Schedule
      • Budget Estimating Tool
      • Standard Hardware & Categories
      • Request for Purchase of Non-Standard Technology
      • Mobile Devices and Data Plans
      • Technology Purchasing Lookup
      • Lost Equipment Report
    • Installation
      Back
      • Workstation Configuration Guidelines
      • Redeployment of Computer Equipment
      • Disposition of Computer Equipment
      • Disposition and Certification Guidelines
    • Repair
    • Printing
  • Network & Phone
    Back
    • AirBear Wireless Network
      Back
      • Mac OS Setup Instructions
      • Windows Setup Instructions
      • Gaming System or Other Wireless Device
      • Apple iOS Setup Instructions
      • Android Setup Instructions
    • BU-GUEST: Wireless Access for Campus Visitors
    • Eduroam
    • Microsoft Teams Calls
    • Request a New Phone Line
    • Campus Cable Television
    • Move Packet
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