Microsoft Teams Calls Information Sessions offered 10/26 and 10/29

October 22, 2021

Baylor has been on a journey of upgrading our communications technology to a modern, cloud-based environment for a few years. Now, we are taking the final step in that journey by decommissioning our Nortel-based desk phones and fully utilizing Microsoft Teams for calling, meetings, and collaboration.

Teams Calls brings the functionality of your desk phone to your computer and other devices. In addition to the many ways you already use Teams, with Calls you will be able to:

Make local and long-distance calls and receive calls from off-campus
Manage times when you are available to receive calls
Easily forward and transfer calls
...and much more!

You can start preparing for your transition to Teams Calls now by signing up for an upcoming virtual Introduction to Microsoft Teams Calls session on either Tuesday, October 26, at 3:00 p.m. CDT or Friday, October 29, at 10:00 a.m. CDT. Click here to register for one of these virtual sessions.

If you have questions about Baylor's transition to Teams Calls, visit baylor.edu/helpdesk/teamscalls where you will find helpful information and resources that will familiarize you with the platform. If you have additional questions, visit HelpDesk+ on the garden level of Moody Memorial Library, call (254) 710-4357, email helpdesk@baylor.edu, or create a ticket online at helpdesk.baylor.edu.